Turning

Tables

Everything I needed to

know about business

I learned as a server

Ever wonder what makes a great server so unforgettable? It’s more than just a friendly smile—it’s adaptability, hustle, and the ability to read a room in an instant. Turning Tables reveals how the skills sharpened in food service—teamwork, resilience, and top-tier customer service—are the same ones that drive success in any career. Whether you’re in hospitality, climbing the corporate ladder, or hiring a winning team, this book connects the dots between restaurant life and professional excellence. Packed with real stories and actionable insights, Turning Tables serves up the secret ingredients to thriving in business—
no reservations required.

WHAT OTHERS ARE SAYING🧏

"

Full of insights and great stories.

"

Robert Kulp

Black Dog Salvage

Insights from Bruce C. Bryan

B2Seeds written by Bruce, hosted on the 5Points Creative website through the years.

Turning Tables: What Musicians & Venue Staff Can Learn from the Art of Service

Turning Tables: What Musicians & Venue Staff Can Learn from the Art of Service

Turning Tables: What Musicians & Venue Staff Can Learn from the Art of Service

From Bruce Houghton, founder & editor of Hypebot, Senior Advisor at Bandsintown, a Berklee College Of Music professor and founder of the Skyline Artists Agency. Learn how Bruce C. Bryan’s new book Turning Tables connects the lessons of great service with success in live music.

From Bruce Houghton, founder & editor of Hypebot, Senior Advisor at Bandsintown, a Berklee College Of Music professor and founder of the Skyline Artists Agency. Learn how Bruce C. Bryan’s new book Turning Tables connects the lessons of great service with success in live music.

Turning Tables: What Musicians & Venue Staff Can Learn from the Art of Service

October 28, 2025
5 min read

Do You Know... Bruce Bryan?

Do You Know... Bruce Bryan?

Do You Know... Bruce Bryan?

By Christina Nifong. From The Roanoker Magazine November/December 2025 Issue.

By Christina Nifong. From The Roanoker Magazine November/December 2025 Issue.

Do You Know . . . Bruce Bryan

October 27, 2025
5 min read

What it Takes to Provide Excellent Customer Service with Tom Landon

What it Takes to Provide Excellent Customer Service with Tom Landon

What it Takes to Provide Excellent Customer Service with Tom Landon

Hosted by Tom Landon, Blue Ridge PBS Echo TV's What it Takes features experts and committed citizens to our studio to discuss timely issues affecting Southwest Virginians. In Episode 702, Tom asks Bruce "What It Takes" to Provide Excellent Customer Service.

Hosted by Tom Landon, Blue Ridge PBS Echo TV's What it Takes features experts and committed citizens to our studio to discuss timely issues affecting Southwest Virginians. In Episode 702, Tom asks Bruce "What It Takes" to Provide Excellent Customer Service.

October 24, 2025
5 min read

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