Association of General Contractors Annual Conference

Omni Homestead Resort, 7696 Sam Snead Hwy, Hot Springs, VA 24445
February 28, 2026

Crafting Unforgettable Client Experiences

Drawing on insights from the book "Turning Tables", participants will learn actionable strategies to enhance client satisfaction, foster loyalty, and strengthen both their company's reputation and personal brand. Attendees will identify opportunities to deepen relationships, develop a customized service approach suited to their organization or style, and better understand how extraordinary service impacts client loyalty. The session will conclude with practical steps participants can immediately apply to elevate their professional and personal relationships.

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Contact Bruce for speaking engagements, book signings, or an interview.
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